OM Maintenance Supervisor
Company: BH
Location: Gainesville
Posted on: October 4, 2024
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Job Description:
Job Details
Level Experienced
Job Location On20 Apartments - Gainesville, FL
Position Type Full Time 30-40 hours per week
Education Level None
Salary Range $33.00 - $35.00 Hourly
Travel Percentage None
Job Shift Day - including weekend and oncall
Description
BHOM Student Living has an established foundation of experience,
resources and partnerships which we acquired over the course of our
37-year history. At BHOM, we understand that great customer service
is what keeps residents satisfied, and that great service comes
from engaged, happy and well-trained team members. We continue to
recognize that we are only as strong as each individual employee
and we value our employees by providing a strong benefit
package:
Qualifications
*This is a temporary position for company needs and may require a
transfer to a sister property at a later date*
The Maintenance Supervisor, internally -known as Service Manager,
performs a wide variety of maintenance, supervisory, and
administrative tasks as required. This position is a working
supervisor position; therefore, the Maintenance Supervisor can
expect to be involved directly in completing various maintenance or
repair responsibilities, including but not limited to: -performing
tasks related to the repair and maintenance of the buildings,
grounds, mechanical, plumbing, HVAC, electrical, and electronic
systems of the property; responsible for ensuring upkeep and
pleasant external -appearance of the property. -
The Maintenance Supervisor must accomplish these responsibilities
by creating a positive work environment; building relationships
with the service team, contracted vendors, and all other property
teams and residents; exercising good judgment; delivering
outstanding customer service; and actively participating on the
community management team. -
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Essential Job Functions:
Oversee work of all vendors contracted to do work on or provide
services for the physical facility. Develop positive relationships
with vendors, keeping in mind the best interests of the property
and residents.
Select, train, supervise and evaluate Maintenance Technicians,
Groundskeeper, Work Study Student Residents and Housekeeper (note
that all positions do not exist at all properties)
Manage the workflow of service requests and other related tasks in
order to ensure the smooth operation of the property; ensure that
-service requests are received in a timely and orderly manner from
office team. -
Assign workload to self and team, ensuring -that office staff have
-the information and tools they need in order to respond
effectively to questions from residents, particularly if the repair
will be delayed; review documentation of work completed at the end
of the day, and document this information in accordance with
company standards.
Assess performance of maintenance team in completing service
requests, including whether a call back is necessary, efficiency of
staff, their problem-solving skills of staff, and any feedback from
residents or the GM.
Manage areas of the budget related to facilities; -be aware of
overall monthly expenses to ensure that expenses are in line with
what is budgeted; discuss in advance with GM if expenses may exceed
the amount budgeted for the month.
Review Turn Manual with GM and begin to plan for the Turn process
and ensure that all tasks within the scope of responsibility of the
Maintenance Supervisor are completed within established
timelines.
Obtain and evaluate necessary bids from vendors with the assistance
of the GM. Bids will be based on any applicable specifications for
the work to be completed.
Ensure that other maintenance, grounds, housekeeping and student
team members are trained for their responsibilities during the Turn
process. Involve them in the planning where appropriate. -
Assign work to vendors during the Turn process adhering to
corporate standards and using what is known about the vendor and
their workforce; maintain ongoing positive communication with
selected vendors and provide them with necessary information
throughout the Turn planning and implementation processes.
Review the work of vendors while they are on site and immediately
discuss any concerns. Inspect work when completed to determine if
it meets the specifications and any other applicable standards.
Meet with the GM and any other appropriate staff after Turn to
evaluate and ensure that any comments are noted in writing, in
order to assist with planning for the following year.
Job Skills/Knowledge:
Strong verbal and written communication skills
Strong problem solving, organizational and customer service
skills
Ability to effectively supervise and motivate staff members
Knowledge of safe use of cleaning agents and equipment used to
perform job duties
Education/Experience:
High School education or equivalent
3 years related maintenance experience and/or training or
equivalent combination of education and experience
Prior experience in -property management/student housing is a
plus
1 year electrical, painting, drywall and plumbing experience
Required Certificates, Licenses, Registrations:
May require one or more of the following certifications:
EPA Certification, Type I and II
HVAC Certification
CPO certification (pool)
Other licenses and/or certifications as required by state law
Work Hours: -Generally, -8am-5pm, Monday-Friday, or as needed to
meet business needs. Additional hours, On-call, and weekends may be
required. -
Physical Demands:
The nature of the responsibilities of the position often require
considerable physical exertion. The physical demands described are
representative of those that must be met by an employee to
successfully perform the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. -The work is described as
moderate in physical demand. Requirements include the ability to
frequently sit, stand, walk, reach forward and overhead, and grasp.
Must be able to occasionally bend, crouch or stoop. Must be able to
lift and carry up to 100 lbs. and push and pull up to 50 lbs. with
mechanical assistance. Must have close and distance vision and the
ability to adjust focus.
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BH/B.HOM is an Equal Employment Opportunity Employer. We foster the
diverse voices of our community by advocating for inclusivity,
celebrating our differences, and continually evolving our practice
to make BH/B.HOM a better place to work and live.
Keywords: BH, Daytona Beach , OM Maintenance Supervisor, Professions , Gainesville, Florida
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