Research & Adjustments Rep III
Company: Disability Solutions
Location: Jacksonville
Posted on: October 11, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
resolving research and adjustment inquiries within the bank's
practices and procedures. Key responsibilities include
investigating daily incoming research and adjustment inquiries,
resolving differences, answering service requests and inquiries
received from various channels, determining accounting entries, and
making appropriate disposition. Job expectations include handling
more complex and escalated cases that may have a large monetary
value or are aged risk cases pending charge-off.The Research and
Adjustments Representative II role is responsible for processing
payments, extensive account research and completing maintenance on
delinquent and/or charged off Business Lending, Deposit and
Consumer Vehicle Lending products. This role requires advanced
account review and problem solving skills. Primary responsibilities
include loss mitigation of delinquent or charged accounts.
Navigates a computerized data entry system and other relevant
applications. They understand account terms, regulatory and
compliance requirements that apply to the process and are able to
work within these guidelines. Also, must adhere to internal
operational and financial controls and ensures that they are
observed for all assigned cases. May provide support to and
training to other researchers within the department.
Responsibilities:
Keywords: Disability Solutions, Daytona Beach , Research & Adjustments Rep III, Other , Jacksonville, Florida
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