Laundry Plant Manager
Company: Disability Solutions
Location: Orlando
Posted on: October 2, 2024
Job Description:
At Loews Hotels at Universal Orlando, our team members get to
make a difference and have fun every day. Our world-class team
brings to life the incredible, award-winning hotels located at
Universal Orlando Resort.Named one of Central Florida's Top
Workplaces and one of America's Best-in-State Employers by Forbes,
we are committed to our "power of we" culture.Are you looking for a
place where you can bring your authentic self to work every day and
be able to connect, engage and delight?
- We offer excellent benefits and perks including one free meal
per shift and free theme park access.
- We have a dynamic culture that makes every day interesting,
challenging, fulfilling and fun.
- We embrace diversity at our core and offer the opportunity for
all team members to reach their potential.
- We invest in training and development opportunities for all
team members.
- We promote social responsibility by being a good neighbor in
the community.
- We care for you, just as we care for others.About Lakewood
Regional SupportOur regional support center provides resources to
our hotels for multiple areas including Human Resources,
Engineering, Purchasing, Accounting, Security, Group Reservations,
Guest Contact Center, Information Technology, Laundry and
Communications.This position oversees all laundry operations, to
include the coordination of production and the preparation of
reports to ensure adequate response to respective hotels needs for
Guest Room linen/terry, Food and Beverage linen, employee uniforms
and guest valet; adherence to established operational budgetary
guidelines and federal, state, and locally mandated safety and
environmental regulations. Additional responsibilities include
staffing, selecting, hiring, training, scheduling and supervising
the personnel within the department. Essential Functions and
Responsibilities
- Maintains appropriate staffing levels through effective
forecasting, recruiting, selection, hiring and training 5%
- Establishes procedures for the Laundry/Valet department,
designed to ensure efficient operation and delivery of quality
product in a timely manner 1%
- Develops/approves all departmental budgets, forecasts and
schedules 2%
- Establishes and ensures adherence to all departmental
guidelines, policies and procedures2%
- Schedules personnel so as to ensure optimum performance of
Laundry/Valet department, monitors daily payroll reports to ensure
adherence to established budgetary guidelines for labor expense
4%
- Establishes production schedules designed to meet the
requirements of the respective hotel operating departments and
monitors activities to ensure that schedules are met 2%
- Oversees supervision of personnel, work assignments, and
scheduling of product/equipment usage to maximize performance and
productivity of available resources 2%
- Attends meetings as necessary in order to keep up to date on
respective hotel related activities/information 4%
- Communicates frequently with hotel Executive
Housekeeper/F&B managers/Guest Service manager to obtain
information necessary to establish production schedules which
address the current needs of the individual properties with regard
to linen, terry, employee uniforms and guest valet 3%
- Coordinates inventory control and replacement purchase
requisition for all guest room linen/terry, food and beverage
linen, and employee uniforms 3%
- Maintains appropriate backup inventories for all guest
room/food and beverage linen, terry and employee uniforms 2%
- Communicates pertinent information to supervisors in order to
maintain effective operation of the department 5%
- Conducts meetings as required to maintain communications with
all department personnel 5%
- Controls chemical purchase and usage so as to maintain
acceptable "per pound" production process costs 1%
- Monitors utility usage/rates, adjusts production activities to
take advantage of best available rates where possible 0%
- Produces reports relating to employee/equipment productivity,
linen and terry usage, damage/discard statistics necessary to
evaluate department performance and assist in maintaining operating
par stocks for all guest room / F&B; linen, terry and employee
uniform inventories 10%
- Maintains preventive maintenance schedules, monitors
performance of all recommended/required activities to ensure
equipment performs safely, efficiently and that down time is kept
to a minimum 3%
- Stays current with regard to changes in technology, and/or
operational procedures that effect the operation of the Laundry/
Valet department 3%
- Interviews, selects, trains, appraises, coaches, counsels and
disciplines departmental personnel according to Loews standards
3%
- Follows New Hire Training and ongoing Star Service Competency
program in accordance with hotel policy 3%
- Determines need for, and conducts appropriate on-going training
as required by Loews Hotels corporate training standards 2%
- Evaluates individual employee performance, determines areas
where need for improvement or requirements for advancement exist,
establishes goals, objectives and training needs required to
achieve same 2%
- Evaluate changes in guest needs, the hotels guest mix and
industry competitive set, to recommend appropriate product/service
and operational changes necessary to ensure guest and employee
satisfaction, while maintaining market dominance and exceptional
financial performance 1%
- Agility in multi-tasking1%
- Bias toward action1%
- Decisiveness1%
- Other duties as assigned 1%Supportive Functions and
Responsibilities
- Promotes and applies Teamwork skill at all times 6%
- Notifies appropriate individual promptly and fully of all
problems and/or unusual matters of significance 1%
- Is polite, friendly, and helpful to all guests, management and
fellow employees 5%
- Attends all appropriate hotel meetings and training sessions
5%
- Maintains cleanliness and excellent condition of equipment and
work area 2%
- Executes emergency procedures in accordance with hotel
standards2%
- Complies with required safety regulations and procedures
2%
- Complies with hotel and departmental standards, policies and
rules 2%
- Recycles whenever possible 1%
- Remains current with hotel information and changes1%
- Complies with hotel uniform and grooming standards
1%Qualifications
- Extensive knowledge of modern laundry and dry cleaning
equipment operation and production capabilities
- Knowledge of laundry and dry cleaning chemicals, their use and
MSDS safety related requirements
- Effective managerial, leadership and organizational skills
- Effective written and verbal and non-verbal communications
skills,
- Ability to work flexible schedule to include weekends and
holidaysEducation:
- High school degree preferredExperience:
- Three to five years progressive management experience in a
modern, full service laundry/dry cleaning operation, within the
Hospitality industry or a commercial laundry dealing with
hospitality clients
Keywords: Disability Solutions, Daytona Beach , Laundry Plant Manager, Executive , Orlando, Florida
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